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Overview

Service request auto-expiration process starts periodically based on the value of configuration parameter SERVICE_REQUEST_AUTOEXPIRATION_SCHEDULE. It cancels all service requests in status Active that have an expiration date less than the current time.

Process

  1. Update 
    1. status = recalled
    2. status_reason = autoexpired
    3. status history

           for all service requests where:

  • status = active
  • expiration_date < current_time + SERVICE_REQUEST_EXPIRATION_DAYS
  • program_processing_status= NULL or new
  • there is no encounter or diagnostic report in ME where incoming_referral/based_on reference service_request