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nameService request statuses.drawio

Statuses of Service request

Status

Conditions

Description

Method to turn the status

ACTIVE

 Service request has been created.

Service request has been created and activated.

/wiki/spaces/REHABILIT/pages/17326604418Create Service Request

COMPLETED

Active service request. At least one not entered_in_error medical event has been related to it.

Final status, it sets manually. Describes that the service request has been successfully finalized.

/wiki/spaces/REHABILIT/pages/17328406551Complete Service Request

RECALLED

Active service request.

Final status, it sets automatically or manually. Service Request is recalled because of absence of necessity/autoexpiration and other reasons (for example fraud)

/wiki/spaces/REHABILIT/pages/17333944428

/wiki/spaces/REHABILIT/pages/17334567015Recall Service Request

Service request autoexpiration

ENTERED_IN_ERROR

Active service request.

Final status, it sets manually. Service Request is cancelled because of human mistake in the process of creation

/wiki/spaces/REHABILIT/pages/17333747815Cancel Service Request

Program processing statuses of Service request

The program processing status is set only for service requests with a medical program, absent for requests w/o medical program.

Status

Conditions

Description

Method to turn the status

NEW

 Service request has been created with a program.

Service is IN_QUEUE (obsolete flow)

Available for usage service request with a program.

Also, can be set by returning from IN_QUEUE by Release Service request API (obsolete flow, this api will be deprecated)

/wiki/spaces/REHABILIT/pages/17326604418Create Service Request

/wiki/spaces/REHABILIT/pages/17333911638

IN_QUEUE

Service request has NEW program processing status

Obsolete status of service requests. Will be eliminated with time, replaced by IN_PROGRESS.
Service Request is used by some legal entity i.e. patient is in the queue but provision of the ordered service has not been started yet

/wiki/spaces/REHABILIT/pages/17326899324Use Service Request

IN_PROGRESS

Service request has NEW program processing status

Service request has IN_QUEUE program processing status (obsolete flow)

Service Request is processing or reserved for usage i.e. provision of the ordered service has been started, but not completed yet

/wiki/spaces/REHABILIT/pages/17326899324Use Service Request

/wiki/spaces/REHABILIT/pages/17333911645

COMPLETED

Service request has IN_PROGRESS program processing status

Service Request has been processed

/wiki/spaces/REHABILIT/pages/17328406551Complete Service Request