Overview

Service request auto-expiration process starts periodically based on the value of configuration parameter SERVICE_REQUESTS_AUTOEXPIRATION_SCHEDULE. It cancels all service requests in status Active that have an expiration date less than the current time.

Process

...

1. Update 

   1. status = recalled

   2. status_reason = autoexpired

   3. status history

           for all service requests where:

• status = active

...

• current_time < expiration_date (inserted_at + SERVICE_REQUEST_EXPIRATION_DAYS (365 days on Prod))

• program_processing_status= NULL or new

• there is no encounter or diagnostic report in ME where incoming_referral/based_on reference service_request

• If the service request is based on the activity with quantity:

  1. Recalculate and set remaining_quantity for the activity as described at PreQualify Service Request | Validate service request