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Service request auto-expiration process starts periodically based on the value of configuration parameter SERVICE_REQUESTS_AUTOEXPIRATION_SCHEDULE. It cancels all service requests in status Active that have an expiration date less than the current time.

Process

  1. Update 

    1. status = recalled

    2. status_reason = autoexpired

    3. status history

           for all service requests where:

  • status = active

  • current_time < expiration_date (inserted_at + SERVICE_REQUEST_EXPIRATION_DAYS (365 days on Prod))

  • program_processing_status= NULL or new

  • there is no encounter or diagnostic report in ME where incoming_referral/based_on reference service_request

  • If the service request is based on the activity with quantity:

    1. Recalculate and set remaining_quantity for the activity as described at PreQualify Service Request | Validate service request