Service Requests State Model

Status	Description	Terminal State (Y\|N)
Active	Signed and active for usage referral	N
In Progress	Service Request is being processed	N
Completed	Service Request has been processed	Y
Entered In Error	Service Request is cancelled because of human mistake in the process of creation	Y
Cancelled	Service Request is cancelled because of absence of necessity and other reasons (for example fraud)	Y

State Transitions

From (Status)	From (State)	To (Status)	To (State)	Method	Notification to Event Manager (Y\|N)	Notification to Patient (Y\|N)
Active	-	-	Is Used = True	Use Service Request	Y	N
Active	-	-	Is Used = False	Release Service Request	Y	N
Active	Is Used = True	In Progress	-	Make Service Request As In Progress Submit Encounter Data Package	N	N
In Progress	-	Completed	-	Mark Service Request As Completed (Kafka Consumer on Close Episode) Dispense Service Request	Y	Y
Active	-	Entered In Error	-	Recall Service Request	Y	Y
Active	-	Cancelled	-	Cancel Service Request	Y	Y
In Progress	-	Cancelled	-	Cancel Service Request	Y	Y
Completed	-	Cancelled	-	Cancel Service Request	Y	N