Service Requests State Model

Status	Usage State	Description	Terminal State (Y\|N)
Active	Is Used = false	Signed and active for usage service request, patient is not in the queue	N
Active	Is Used = true	Service Request is used by some legal entity i.e. patient is in the queue but provision of the ordered service has not been started yet	N
In Progress		Service Request is being processed i.e. provision of the ordered service has been started, but not completed yet	N
Completed		Service Request has been processed	Y
Entered In Error		Service Request is cancelled because of human mistake in the process of creation	Y
Cancelled		Service Request is cancelled because of absence of necessity and other reasons (for example fraud)	Y

State Transitions

From (Status)	To (Status)	Usage State	Method	Notification to Event Manager (Y\|N)	Notification to Patient (Y\|N)
Active	-	Is Used = True	Use Service Request	Y	N
Active	-	Is Used = False	Release Service Request	Y	N
Active	In Progress	-	Make Service Request As In Progress Submit Encounter Data Package	Y	N
In Progress	Completed	-	Mark Service Request As Completed (Kafka Consumer on Close Episode) Dispense Service Request	Y	Y
Active	Entered In Error	-	Recall Service Request	Y	Y
Active	Cancelled	-	Cancel Service Request Auto Cancel Service Request	Y	Y
In Progress	Cancelled	-	Cancel Service Request	Y	Y
Completed	Cancelled	-	Cancel Service Request	Y	N