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Table of Contents

Process Model

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used_by_legal_entity is empty

Status	Usage State	Description	Terminal State (Y\|N)
New		Signed and available for usage service request, patient is not in the queue	N
New	used_by_legal_entity is not emptyIn Queue	Service Request is used by some legal entity i.e. patient is in the queue but provision of the ordered service has not been started yet	N
In Progress	Service Request is being processed i.e. provision of the ordered service has been started, but not completed yet	N
Completed	Service Request has been processed, feedback is given	Y

used_by_legal_entity is populated by calling legal entity-

From (Status)	To (Status)	To (Usage State)	Method	Notification to Event Manager (Y\|N)	Notification to Patient (Y\|N)
New	-	In Queue	Use Service Request	Y	N
In Queue	New	-	used_by_legal_entity is cleared	Release Service Request	Y	N
New	In Progress-	Change service request status to In progress	Y	N
In Progress	Completed		Mark Service Request As Completed (Kafka Consumer on Close Episode) Dispense Service Request	Y	Y

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