ЕСОЗ - публічна документація
Manual for Jira Service Desk
This page and the articles accompanying it describe how to work with different types of requests in eHealth Jira Service Desk (for users and operators)
Деякі описи можна знайти тут: https://docs.google.com/spreadsheets/d/1gNo5gixbDqKvenzNHM_kJU0v2SdqNWLLxZuFVnStZyM/edit#gid=0
ЕСОЗ - публічна документація